City
Ambassadors -Those of you who walk through our Melbourne CBD will have come
across the City Ambassadors. They cannot be missed in their brightly coloured
red uniforms as they assist visitors with information and advice. Well, they
will now be providing a roving customer service at QVM every market day
commencing April 3rd. They will be liaising with QVM customer service
team to ensure they provide customers with the right guidance around the
market.
Visitor
Hub – a visitor hub and new toilet facilities are to be provided in String Bean
Alley by mid 2018. Customer service staff in F1 will move to a new purpose
built container in SBA. As the renewal progresses, customer advice and service
facilities will be adjusted with the aim of keeping customers fully informed
about changes and how they can continue to engage traders.