Trader Connect Initiative

Trader Connect, is the operating name for the Continuing Business Framework set up by the City of Melbourne to help address renewal issues at QVM. You may identify it better as a trader assistance package.

The package has two essential elements - firstly a financial component that will enable traders to seek financial assistance “where impacts of renewal works cannot be adequately mitigated and have resulted in a demonstrable negative impact on the trader's profit during the period of the works”. So, if you believe you have been significantly disadvantaged by renewal and you are willing to present comprehensive financial evidence to show that, you may be able to make a claim.

The second element involves business support initiatives including access to Business partners who will be experienced business people able to give advice to traders. It is expected that the nature of advice will be wide ranging and will focus on what you want to achieve at QVM. There will be plenty of other initiatives to assist with communication, coaching and connection with traders, including an online Trader Portal for time poor traders.

This program has been compiled after extensive consultation with a trader focus group and the depth of subjects includes ways to address specific renewal events, and how to engage and excite our customers along the way.

Next Friday (23^rd March) is the launch of the Trader Connect initiative with a drop-in between 7am and 9am at the top of A Shed, but that will be just the start of the information process. Over coming weeks traders will be able to familiarise themselves with all the assistance offers and how they might best take advantage of them.

Have Your Say – click here.

COMMENTS:
18/03/2018 21:46:38      trader assistance package           "Who were the traders tacking part on this focus group?"
We understand the project team spoke with 40 traders across Specialty Merchandise, Dairy Hall, Meat Hall, Fruit & Vegetable, Victoria/Elizabeth/Therry St. - Ed.