The
Editor of Victraders is retiring from the Queen Victoria Market and new content
will cease within the next month or so. There will be no more articles and no
more weekly emails but there is a good reason why this is not bad news.
Victraders
started back in 2011 when a few members of a Trader Focus Group (set up by the
CEO at the time) decided that Traders needed better communication. There were
printed Trader Bulletins then but they were largely dismissed by Traders and
more likely to end up in the rubbish than actually read.
Victraders attempted to bring some balance to
discussion and add in a little fun along the way. “Bringing balance” didn’t
just impose on management but also on some Traders who could bring their own
brand of propaganda to arguments.
But
times have changed. QVM communication has come ahead in leaps and bounds.
Traders now receive regular communication in many forms with printed Trader
Bulletins (containing lots of useful information) being supplemented by emails,
Trader hub sessions, and even SMS. Timely warnings of sudden changes in and
around our market, mean that Traders are fully informed on matters that may
affect their business.
Feedback
and comment have been regularly invited, and the creation of Precinct Managers
has improved communication. Getting direct management access has pleased many
Traders (well at least those who got what they wanted). It is difficult to
underestimate the value of Peter, Russell, and Renato wandering our halls and
aisles.
A
rejuvenated Trader Representative Committee will improve Trader input on policy
decisions and the QVM Committee of
Trustees gives Traders a voice at the highest level.
Communication
at QVM has improved dramatically and the future is bright. The departure of
Victraders will not leave a vacuum, unless you have come to rely on Guru Pete’s
weekly Facebook horse racing tips, and
that is a problem that may require advice beyond this article.
By
Greg Smith.
