Articles Worth A Read – 22/7/2018

What Is Bootstrapping? And Why Should I Do It?

This article on Smart Company describes a process that most Market Traders have experienced already, but it doesn’t hurt to revisit the concept particularly if you have a new idea up your sleeve.

https://www.smartcompany.com.au/startupsmart/advice/smartcompany-explainer-what-is-bootstrapping-and-why-should-i-do-it/

Six Customer Service Mistakes That Drive Customers Crazy.

Another article from Smart Company and I am willing to bet that you made some of these mistakes at some time.

https://www.smartcompany.com.au/business-advice/six-customer-service-mistakes-that-drive-customers-crazy/

Is It Too Easy To Return Goods?

This article in the Age questions whether slack return policies are damaging retail.

https://www.theage.com.au/business/small-business/is-it-too-easy-to-return-goods-to-stores-20180717-p4zs1x.html?ref=rss

Fashion Flops As Food Dominates

Another Age article that examines the sorting out of shopping strips and the swing towards food and entertainment.

https://www.theage.com.au/business/companies/fashion-flops-as-food-dominates-suburban-strips-20180717-p4zrzi.html?ref=rss