QVM is investigating opportunities for training sessions for
small groups of traders and is seeking input on what subjects would be of most
value to traders. Training sessions would be short and timed to fit in with a traders busy schedule .
We have suggested that a session or series of sessions on
how to get online would be high on the list. Establishing an online presence
with a website is almost seen as an imperative for retailers in this day and
age. We know that a number of traders have contemplated going on line and added
it to their New Year Resolution list. A seminar that removes the technical
jargon and clearly identifies the steps to achieving an online presence for you
and your customers would seem to be a good idea.
Another idea was a training session on how to deal with
international customers. We know there are courses that address the different
customs and characteristics of different nationalities and how to handle
communications with them. You only have to watch trader Danny Lewin greet his
customers in different languages to know how valuable such insight can be. QVM
is one of Melbourne’s key destinations for international tourists so it makes
sense that traders should be informed on how to best relate to them.
There are plenty of other possibilities. How do you start importing goods from overseas? How do you set up a business plan for 2014 that enables you to track how your business is going?
What sort of training sessions do you think would be most
valuable? Please click here to give your feedback.