Making New Year resolutions is a tradition that can’t be ignored and we’ve made a controversial choice this year.
S is for strategies to counter the retail malaise of 2011. We can expect a flood of analysis and suggestions from the retail industry in coming weeks. Watch for our reports.
E is for enthusiasm. It is time to get back on the horse, time to forget the trials of the last 12 months, time to look outside the square, and time to look for new innovative ideas that excite our customers.
X is for Xtraordinary customer service. We know that market traders have an advantage over many other retailers when it comes to personal service. It is time to ram home the advantage.
(Ed: Let me apologise in advance for the cheap tabloid style of the heading. But, no doubt it grabbed your attention and it was strangely stimulating to write.)
X is for Xtraordinary customer service. We know that market traders have an advantage over many other retailers when it comes to personal service. It is time to ram home the advantage.
(Ed: Let me apologise in advance for the cheap tabloid style of the heading. But, no doubt it grabbed your attention and it was strangely stimulating to write.)
